Program certyfikacji Meetings Star
To Whom it May Concern
I hope you are well
Poland Convention Bureau with the Kongres Magazine and Conventa Trade Show organiser invite you to take part in the MEETINGS STAR certification 2024 Programme.
Only 1 hotel and 2 convention centers from Poland are present in the guide for MICE professionals, which covers top properties from New Europe countries. We believe that Poland, as a leader in Central Europe, is definitely underrepresented in this unique list of venues and hotels, which serves as a reference for many international meeting planners (corporate and associations).
WHAT IS MEETINGS STAR CERTIFICATE?
The Meetings Star Certificate is a credential that demonstrates the compliance of congress, conference, or incentive capacities and services with the Meetings Star rating and certification system. It assesses measurable criteria that are key to meeting planners' satisfaction. Meetings Star is trusted due to its 17-year tradition of rating congress hotels and convention centers, during which 692 hotels and 44 convention centers have been evaluated by hidden congress guests.Hotels and venues can be submitted in five categories:
Standard certification
Official price: 995 €
Price for the partners of Poland CVB: 895€
The package includes access to a self-assessment form, a visit by the hidden congress guest (1 night’s stay), completion of an assessment matrix, analysis of services, a proposal for measures to be taken and presentation of results in the form of a report.
Extended certification
Official price: 1.550 €
Price for the parrners of Poland CVB: 1.395€
The package includes a visit by the hidden congress guest (1 night’s stay), completion of an assessment matrix, analysis of the services, proposals for measures to be taken and presentation of results in the form of a 4-hour on-site workshop with the client.
VAT: The prices do not include 22% VAT. It will be charged in case the client is not VAT liable.
THE PRINCIPLES OF CHARGING ON-SITE COSTS OF THE HIDDEN GUEST ASSESSOR
The on-site costs of the hidden guest are arranged in advance, except in cases of price change of the package through reservation systems. On-site costs of overnight stays and additional services will be paid by the hidden guest with a credit card and refunded by the client upon prior arrangement with Toleranca marketing. Toleranca marketing shall provide proof of payments for services (accommodation, F&B). The price does not include the mileage for the transport of the hidden congress guests. The cost per kilometre is 0.21 EUR, or the total amount of the aeroplane tickets and transport costs to and from the airport.
The estimated costs are: B1 Transportation for Hidden Congress Guest, Airline Ticket, Car - 300€; B2 Costs of overnight stays paid with a credit card by a hidden guest - 200€; B3: Catering and wellness costs are limited to a certain amount - 150€. In case of more properties assed in the same destination - the cost may be lower.
HOW TO JOIN CERTIFICATION PROGRAMME?
As the Poland Convention Bureau, we would like to invite a selected group of hotels and venues to this programme, representing the high quality of services and opportunities available for international event planners.
If you would like to start the process of certification, we kindly ask you to fill out the decitated online form
Based on the selected package and a preliminary date of the visit, Kongres Magazine (Toleranca marketing d.o.o.) will send you the invoice and the access to the self-assessment form.
The deadline for reservation of the certification is 30 July 2024.
The hidden guest visits will be scheduled from August to the end of 2024.
ADDITIONAL INFO
Additional documents are attached in this email.
In case of questions, you can contact:
Kongres Magazine / Toleranca Marketing Contact Person (the programme, payments, logistics):gorazd.cad@toleranca.eu https://www.linkedin.com/in/gorazd-cad/
Poland CVB Contact Person – Jarosław Marciuk (the special programme for Polish partners) jaroslaw.marciuk@pot.gov.pl ; https://www.linkedin.com/in/jaroslawmarciuk/
We look forward to hearing from you.
I hope you are well
Poland Convention Bureau with the Kongres Magazine and Conventa Trade Show organiser invite you to take part in the MEETINGS STAR certification 2024 Programme.
Only 1 hotel and 2 convention centers from Poland are present in the guide for MICE professionals, which covers top properties from New Europe countries. We believe that Poland, as a leader in Central Europe, is definitely underrepresented in this unique list of venues and hotels, which serves as a reference for many international meeting planners (corporate and associations).
WHAT IS MEETINGS STAR CERTIFICATE?
The Meetings Star Certificate is a credential that demonstrates the compliance of congress, conference, or incentive capacities and services with the Meetings Star rating and certification system. It assesses measurable criteria that are key to meeting planners' satisfaction. Meetings Star is trusted due to its 17-year tradition of rating congress hotels and convention centers, during which 692 hotels and 44 convention centers have been evaluated by hidden congress guests.Hotels and venues can be submitted in five categories:
- City Meeting Hotels
- Resort Meeting Hotels
- Spa Meeting Hotels
- Boutique Meeting Hotels
- Convention Centres
- RATINGS FOR HOTELS - The hotel assessment matrix contains 654 measurable assessment criteria.
- RATINGS FOR CONGRESS CENTRES - The assessment matrix for congress centres contains 386 measurable assessment criteria.
- ENG https://www.pot.gov.pl/en/poland-convention/news/meetings-star-award-and-meetings-star-certificate-in-the-mice-industry
- PL https://www.pot.gov.pl/pl/pcb/news/nagroda-meetings-star-oraz-certyfkat-meetings-star-dla-obiektow-z-branzy-mice
- Proof and guarantee of the quality of the provider.
- Clear positioning on the international market.
- Comprehensive promotion through all communication channels and Kongres Magazine (website, social media).
- Continuous improvements in the quality of providers.
- Increasing the satisfaction of congress clients and event participants.
Standard certification
Official price: 995 €
Price for the partners of Poland CVB: 895€
The package includes access to a self-assessment form, a visit by the hidden congress guest (1 night’s stay), completion of an assessment matrix, analysis of services, a proposal for measures to be taken and presentation of results in the form of a report.
Extended certification
Official price: 1.550 €
Price for the parrners of Poland CVB: 1.395€
The package includes a visit by the hidden congress guest (1 night’s stay), completion of an assessment matrix, analysis of the services, proposals for measures to be taken and presentation of results in the form of a 4-hour on-site workshop with the client.
VAT: The prices do not include 22% VAT. It will be charged in case the client is not VAT liable.
THE PRINCIPLES OF CHARGING ON-SITE COSTS OF THE HIDDEN GUEST ASSESSOR
The on-site costs of the hidden guest are arranged in advance, except in cases of price change of the package through reservation systems. On-site costs of overnight stays and additional services will be paid by the hidden guest with a credit card and refunded by the client upon prior arrangement with Toleranca marketing. Toleranca marketing shall provide proof of payments for services (accommodation, F&B). The price does not include the mileage for the transport of the hidden congress guests. The cost per kilometre is 0.21 EUR, or the total amount of the aeroplane tickets and transport costs to and from the airport.
The estimated costs are: B1 Transportation for Hidden Congress Guest, Airline Ticket, Car - 300€; B2 Costs of overnight stays paid with a credit card by a hidden guest - 200€; B3: Catering and wellness costs are limited to a certain amount - 150€. In case of more properties assed in the same destination - the cost may be lower.
HOW TO JOIN CERTIFICATION PROGRAMME?
- In the first step, the hotel or convention centre carries out a self-assessment using an evaluation matrix identical to that of hidden congress guests.
- In the second step, the hidden congress guest visits a hotel or congress centre unannounced and audits the hotel services using the evaluation matrix. Evaluations can be supplemented with personal commentary and photo or video evidence for some criteria.
- In the third phase, the results of the self-assessment and that of the hidden guest are compared, and the hotel or congress centre receives a FINAL SCORE in the form of a report or a workshop.
As the Poland Convention Bureau, we would like to invite a selected group of hotels and venues to this programme, representing the high quality of services and opportunities available for international event planners.
If you would like to start the process of certification, we kindly ask you to fill out the decitated online form
Based on the selected package and a preliminary date of the visit, Kongres Magazine (Toleranca marketing d.o.o.) will send you the invoice and the access to the self-assessment form.
The deadline for reservation of the certification is 30 July 2024.
The hidden guest visits will be scheduled from August to the end of 2024.
ADDITIONAL INFO
Additional documents are attached in this email.
In case of questions, you can contact:
Kongres Magazine / Toleranca Marketing Contact Person (the programme, payments, logistics):gorazd.cad@toleranca.eu https://www.linkedin.com/in/gorazd-cad/
Poland CVB Contact Person – Jarosław Marciuk (the special programme for Polish partners) jaroslaw.marciuk@pot.gov.pl ; https://www.linkedin.com/in/jaroslawmarciuk/
We look forward to hearing from you.